Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Litteratus website and any services, products, or content we make available (collectively, the "Services"). By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree, please do not use our website or Services.

2. Description of Services

Litteratus provides marketing and operations technology services, which may include websites, automation systems, marketing campaigns, reporting tools, and related digital products, as agreed between Litteratus and a client in a separate service agreement, proposal, or statement of work. These Terms apply generally to use of our website and any Services offered; specific engagements may be governed by additional agreed-upon terms.

3. Use of the Website and Services

You agree to use our website and Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website or Services in any way that violates applicable law or regulation
• Attempt to gain unauthorized access to any portion of our systems, accounts, or data
• Interfere with or disrupt the operation of the website or Services, or introduce malicious code
• Use automated means to scrape, extract, or collect data from the website without our prior written consent
• Misrepresent your identity or affiliation with any person or entity

4. Tools, Cookies, and Third-Party Technologies

Our website and Services use a variety of tools and technologies to operate, analyze, and improve our offerings, including analytics platforms, automation and workflow systems, email and communication tools, and hosting infrastructure. By using our website or Services, you consent to the use of these tools, including cookies and similar tracking technologies, as described in our Privacy Policy.

5. Strategy Sessions and Paid Services

Where we offer paid consultations, strategy sessions, or engagements (including any advertised session fee), payment terms, scope, and any applicable credits toward future services will be as described at the time of purchase or in a separate agreement. Fees are generally non-refundable except as expressly stated at the time of purchase or as required by law.

6. Intellectual Property

All content on our website — including text, graphics, logos, design elements, and software — is the property of Litteratus or its licensors and is protected by applicable intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, or create derivative works from any content on our website without our prior written consent.

Deliverables provided as part of a paid engagement are governed by the terms of the applicable service agreement, which will specify ownership and usage rights.

7. Client Content and Case Studies

We may reference the general nature of work performed for clients in marketing materials, portfolios, or case studies. We will not disclose confidential client information or use a client's name, brand, or identifying details without permission, in accordance with our standard practice of client discretion.

8. Disclaimers

Our website and Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website or Services will be uninterrupted, error-free, or completely secure.

Any results, projections, or outcomes discussed in connection with our Services (including marketing performance, lead generation, or business growth) are illustrative and not guaranteed. Results vary based on numerous factors outside our control.

9. Limitation of Liability

To the fullest extent permitted by law, Litteratus and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of our website or Services, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or related to these Terms or the Services shall not exceed the amount paid by you to Litteratus in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Litteratus and its owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of our website or Services, your violation of these Terms, or your violation of any rights of a third party.

11. Third-Party Services and Links

Our website and Services may integrate with or link to third-party platforms, tools, and websites that are not owned or controlled by Litteratus. We are not responsible for the content, policies, or practices of any third-party service, and your use of such services is at your own risk and subject to their respective terms.

12. Termination

We reserve the right to suspend or terminate your access to our website or Services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to Litteratus, other users, or third parties. Provisions of these Terms that by their nature should survive termination will survive.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by a revised "Last updated" date. Your continued use of our website or Services after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Contact Us

If you have questions about these Terms, please contact us.